Actually this a problem on Windows N version missing the Media Feature Pack.
Proceed with installation of the missing windows pack following the official microsoft download center
Link bellow
https://www.microsoft.com/en-us/download/details.aspx?id=53356&6B49FDFB-8E5B-4B07-BC31-15695C5A2143=1
if above link is not supported on your windows version Check also this link.
https://support.microsoft.com/en-us/help/4134255/media-feature-pack-for-windows-10-n-october-2018
